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NEW variable filter screen and vortex diffuser technology

Water Powered Technologies Ltd, 14A Kingshill Industrial Estate, Bude, Cornwall EX23 8QN United Kingdom tel +44 (0)1288 354454 Company No. 07450495 registered in England & Wales

Terms and Conditions

About Us

This website is owned and operated by Water Powered Technologies Ltd , 14A Kingshill Industrial Estate, Bude, Cornwall EX23 8QN, UK. If you need to contact us, please e-mail us at sales@wptglobal.net or call customer services on +44 (0)1288 354454. VAT number: 195506092 Registered in England & Wales company registration number: 07450495 Our online shop is managed by a third party, Ecwid, who is a PCI-DSS validated Level 1 Service Provider which is the gold standard for e- commerce solutions worldwide.

How to place order

You will need to first register on the website to enable the ordering process. Selecting the items you wish to purchase adds them to your shopping bag, where you may change the quantity required. Alternatively, you can drag and drop the required item onto your shopping bag. Then simply enter checkout and follow the easy step by step guide that will take you through the payment process.

Making a contract with us

When you place an order with us, you are making an offer to buy our goods. We will send you an e-mail to confirm that we have received your order and payment and a contract will be then deemed to exist between us. Once we have checked your payment and the price and availability of the requested goods, we will prepare the goods for dispatch and will e-mail you again when the goods are dispatched. In the unlikely event that the requested goods are out of stock we will advise you and give you an estimated date of availability. In this case, we will give you the option of either a full refund or to wait for the goods to be back in stock.

Delivery and Charges

Items are normally dispatched the next working day. You should allow 3-5 working days for UK delivery, but be aware that deliveries to certain postcodes e.g. the Scottish Highlands and international deliveries may take longer. The delivery charge to any destination is £4.99 regardless of the number of items you are ordering. If the goods are lost or damaged in transit, please let us know promptly.

Cancellation and returns

No returns will be accepted unless a manufacturing fault is present or if the goods have been used in any way. Goods that have been unopened and unused will be accepted back as a return subject to our inspection. You may cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail or write to us. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future. If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will arrange collection and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us which results in damage or deterioration, we will charge you for the reduction in value. This cancellation policy does not affect your legal rights — for example, if goods are faulty or misdescribed.

Faulty goods

If there is a problem with the goods, please let us know as soon as possible. We will deal with the matter in accordance with your legal rights. If in the rare event you experience a fault with any item bought from Water Powered Technologies Ltd then please contact us on +44 (0)1288 354454 or email sales@wptglobal.net.

Changes to these terms

These terms were last changed on 01/10/2015. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

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